Which mass appraisal step involves defining the overall objective of the appraisal?

Defining the overall objective of the appraisal is a crucial step in the mass appraisal process, and this aligns with the choice labeled "Define the Problem." This step ensures that appraisers understand what is to be assessed and the specific goals of the appraisal, such as identifying the properties being evaluated, the purposes of the appraisal (e.g., for taxation, sales comparison, or market analysis), and any constraints that may affect the appraisal process.

By clearly defining the problem, appraisers can establish a focused approach to the entire appraisal process. It serves as the foundation for subsequent steps—such as determining the scope of work, creating an analysis plan, and collecting data—ensuring that all actions taken are aligned with the overall objectives.

This step also aids in communicating clearly with stakeholders about what the appraisal intends to achieve, thereby setting expectations and guiding the direction for the analysis and data collection phases that follow.